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Buying on Owni - The Essentials



In order to sell on Owni you will need to complete the following steps.



Create an Account

You can create an account here login



Browse, Add to Cart and Checkout

Once you have an account, browse the Owni marketplace and add to cart the items that you like.

From your cart you can view your items and then check out with the items you'd like to purchase



Shipping

Shipping costs £5 per seller.

Shipping is fully tracked and will arrive within 5 working days in the UK.



Accepting and Item

Once an item reaches you can enter your buyer hub and have 5 days to choose whether to 'accept' or 'reject' and item.

Once you accept it will be added directly to your digital wardrobe.

If you reject an item you will need to arrange returns to the seller - please contact customercare@owni.app for instructions on how to do so.



Buyer Protection

Sellers are required to provide accurate product descriptions and photos, if the product is not as described you can reject it and receive your money back after providing the tracking number of the returns item

If the parcel does not reach you due to shipping error our support team will work to recover the item from the courier for you.

If we are unable to do so we will qive you the equivalent in Owni credit to purchase another product from Owni.